My Oracle Support Banner

EM 13C: Database Target Monitoring Configuration Test Connection Fails With Error "Internal Error. Please check log for the details" (Doc ID 2978610.1)

Last updated on JANUARY 23, 2024

Applies to:

Enterprise Manager for Oracle Database - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

  1. Database Target Monitoring Configuration Test Connection fails with error "Internal Error. Please check log for the details" as below :

  2. <OMS_INST_HOME>/em/EMGC_OMS1/sysman/log/emoms.log reports following errors:

  3. The target DB uses a user-defined character set.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.