My Oracle Support Banner

EM13c : Windows AgentPatcher Apply Failed With Error Code 241 ''ApplySession::apply failed: Copy failed from\oracle.sysman.agent.symbol\jlib\agentInstaller.jar (Doc ID 2992935.1)

Last updated on JANUARY 04, 2024

Applies to:

Enterprise Manager Base Platform - Version and later
Microsoft Windows x64 (64-bit)


While patching Windows OEM agent through OEM console getting below error:


[Dec 11, 2023 2:37:26 PM] ********************Running stop agent********************
[Dec 11, 2023 2:37:26 PM] ************ Oracle home path: D:\oracle\agent13c\agent_13. *********
[Dec 11, 2023 2:37:37 PM] *************Successfully ran stop agent****************
[Dec 11, 2023 2:37:37 PM] Applying sub-patch(es) "35460718,35460722,35565618,35565874"
[Dec 11, 2023 2:37:43 PM] NApplyReport Log file: <AGENT_HOME>\cfgtoollogs\opatch\opatch2023-12-11_14-37-07PM_1.log
[Dec 11, 2023 2:37:49 PM] Exception Occured while executiong Apply Operation: ApplySession failed in system modification phase... 'ApplySession::apply failed: Copy failed from '<AGENT_BASE>\temp\p35460713_600000000171692_2000_0\defaultWinUser\35460713\35460718\files\\\oracle.sysman.agent.symbol\jlib\agentInstaller.jar' to '<AGENT_BASE>\agent_13.\\jlib\agentInstaller.jar'...
[Dec 11, 2023 2:37:49 PM] NApply Logfile: <AGENT_BASE>\agent_13.\cfgtoollogs\opatch\opatch2023-12-11_14-37-07PM_1.log
[Dec 11, 2023 2:37:49 PM] Make Sure to Stop Agent so that lock on active files may be released...
[Dec 11, 2023 2:37:49 PM] AgentPatcher failed to apply following patch(es) "35460718" "35460722" "35565618" "35565874" to core/plugin Oracle home(s).
[Dec 11, 2023 2:37:49 PM] Copying all logs to: <AGENT_BASE>\agent_13.\cfgtoollogs\agentpatcher\2023-12-11_14-37-05PM_SystemPatch_35460713_1
[Dec 11, 2023 2:37:49 PM] Patching summary:
  The following sub-patch(es) are applicable:,35565618,35460722,35460718




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.