OEM13c: Fleet UPDATE_GI From 19C To 21C Fails In Switch_Cluster Step With Error "ERROR: /u01/app/ora/21.0.0.0/grid_home4/crs/install/crsutils.pm line 4889"
(Doc ID 2993597.1)
Last updated on MARCH 06, 2024
Applies to:
Enterprise Manager for Oracle Database - Version 13.5.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
In Cloud Control Enterprise Manager using Fleet, When running the UPDATE_GI command in RAC cluster environment for upgrading from 19c to 21c, the process fails in switch cluster step with the following error.
$ emcli db_software_maintenance -performOperation -name="Update GI" -purpose=UPDATE_GI -target_type=cluster -target_list="<TARGET_NAME>" -normal_credential="ORACLE:SYSMAN" -privilege_credential="ROOT:SYSMAN"
Job Steps Log : Switch Cluster Step
2023/12/15 04:14:00 CLSRSC-595: Executing upgrade step 2 of 18: 'ValidateEnv'.
2023/12/15 04:14:02 CLSRSC-505: The root script cannot proceed on this node node because the root script encountered errors during execution on the first node node.
Died at $GI_HOME/crs/install/crsutils.pm line 4889.
crspatch_<node>_<timestamp>.log:
2023-12-15 03:58:17: s_run_as_user2 executing: /bin/su grid -c ' echo CLSRSC_START; $GI_HOME/bin/cluutil -copy -sourcefile $GI_HOMEcrs/install/profile4downgrade.xml -destfile $GI_HOME/crs/install/profile4downgrade.xml -nodelistfile /tmp/torNiFDzip -oraclehome /u01/app/ora/21.0.0.0/grid_home4 '
2023-12-15 03:58:17: Removing file /tmp/ide3WlN3xZ
2023-12-15 03:58:17: Successfully removed file: /tmp/ide3WlN3xZ
2023-12-15 03:58:17: pipe exit code: 256
2023-12-15 03:58:17: /bin/su exited with rc=1
2023-12-15 03:58:17: oracle.ops.mgmt.cluster.ClusterException: --------------------------------------------------------------
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Cause
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In this Document
| Symptoms |
| Cause |
| Solution |