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EM 13c: Fleet UPDATE_DB Job Fails at Start Database Instance Step With Error: Can't Locate Object Method "Creating" Via Package "Dir" (Doc ID 2998032.1)

Last updated on JANUARY 24, 2024

Applies to:

Enterprise Manager for Oracle Database - Version 13.4.1.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Cloud Control, Fleet Update DB job fails at Start Database instance Step With below error:

Job Name: STOP_DB_FROM_SRC_HOME_023678574CD7092FE06400144FFF10D2
Step Name: SS_RemoteOp
Step Status: Failed
Start Time: 06/08/2023 00:49:30
Start Time: 06/08/2023 00:49:32
Job OutPut:

Dir to CD is /var/tmp/JOB_023678574CDA092FE06400144FFF10D2

Running:
/var/tmp/JOB_023678574CDA092FE06400144FFF10D2/stopDBInstance.pl
Argument count: 32
Perl version: 5.028001
Hostname: <Hostname>
Operating system:
solaris
Time: Sun Aug 6 00:49:31 2023

Sun Aug 6 00:49:31 2023 - Cloned Oracle Home:$ORACLE_HOME/dbhome_3

Sun Aug 6 00:49:31
2023 - IS_CDB is :true

Sun Aug 6 00:49:31 2023 - Working Dir is :/tmp/76646151359545245/1691277254580

Sun Aug 6 00:49:31 2023 - DB Version is
11.2 or above.

Sun Aug 6 00:49:31 2023 - Saving PDB status.
Can't locate object method "Creating" via package "Dir" (perhaps you forgot to load
"Dir"?) at /var/tmp/JOB_023678574CDA092FE06400144FFF10D2/stopDBInstance.pl line 2625, <DB_RESTRICT> line 14.

Cause

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In this Document
Symptoms
Cause
Solution
References


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