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OEM 13c: Oracle OS User Password Gets Locked Daily on the OMS Host With Error "Attempt PAM authentication...PAM failed with error: Authentication failure" (Doc ID 3001747.1)

Last updated on FEBRUARY 13, 2024

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 13.5.0.0.0 version, Target Host

Oracle OS User Password Gets Locked Daily on the OMS Host With Error "Attempt PAM authentication...PAM failed with error: Authentication failure"

gcagent.log shows the below

2023-09-01 12:09:50,533 [8807:A374E84C] INFO - PatternDetector filter scan disabled: reason=PATTERN_FOUND
2023-09-01 12:09:50,533 [8807:A374E84C] WARN - Could not extract PID from NMO
2023-09-01 12:09:50,534 [8807:A374E84C] INFO - PatternDetector filter scan disabled: reason=REQUEST
2023-09-01 12:09:50,541 [8807:A374E84C] INFO - JobTaskExitPacket for OMS.pbs@52450@<Hostname>.<Domain>=>[169357018340001] {JobTaskExitPacket[exitCode=7,msg=,nlsid=62]}
2023-09-01 12:09:50,543 [8807:A374E84C] INFO - >>> Reporting exception: oracle.sysman.emSDK.agent.client.exception.PerformOperationException: ERROR: Invalid username and/or password LOG: Local Authentication Failed...Attempt PAM authentication...PAM failed with error: Maximum number of attempts exceeded (request id 1) <<<
  
oracle.sysman.emSDK.agent.client.exception.PerformOperationException: ERROR: Invalid username and/or password LOG: Local Authentication Failed...Attempt PAM authentication...PAM failed with error: Maximum number of attempts exceeded
  at oracle.sysman.gcagent.cxl.PerformOperationResponse.checkNonStreamedException(PerformOperationResponse.java:151)
  at oracle.sysman.gcagent.cxl.PerformOperationResponse.exceptionCheck(PerformOperationResponse.java:107)
  at oracle.sysman.gcagent.dispatch.cxl.PerformOperationAction.satisfyRequest(PerformOperationAction.java:241)
  at oracle.sysman.gcagent.dispatch.ProcessRequestAction._call(ProcessRequestAction.java:145)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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