EM 13c:When Attempting to Patch OMS is Failing with Error "DB user'sys' is not allowed to perform startOP operation"
(Doc ID 3015753.1)
Last updated on APRIL 25, 2024
Applies to:
Enterprise Manager Base Platform - Version 13.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to patch OMS is failing with the below error
[oracle]$ omspatcher apply
[Feb 9, 2024 3:35:31 PM] operType:SYSMAN.EM_LCM_ADMIN.G_PHASE_RUAPPLY stage:startOP
[Feb 9, 2024 3:35:31 PM] The result of EM_LCM_ADMIN startOP operation is: 0
[Feb 9, 2024 3:35:31 PM] [ Error during Patch and deploy artifacts phase ] Detail:Patch application failed to complete some of the actions.
Error:DB user'sys' is not allowed to perform startOP operation.
omspatcher resume states cannot execute as there is no failure
[oracle]$ omspatcher resume
OMSPatcher Automation Tool
Copyright (c) 2017, Oracle Corporation. All rights reserved.
OMSPatcher version : 13.9.5.17.0
OUI version : 13.9.4.0.0
Running from : <OMS_HOME>
Log file location : <OMS_HOME>/cfgtoollogs/omspatcher/opatch2024-02-13_13-29-05PM_1.log
OMSPatcher log file: <OMS_HOME>/cfgtoollogs/omspatcher/SystemPatch/omspatcher_2024-02-13_13-29-05PM_resume.log
The resume cannot be executed as there is no failure
OMSPatcher succeeded.
OMSpatcher apply logs shows in complete information
<OMS_HOME>/cfgtoollogs/omspatcher/<patch number>/omspatcher_2023-11-20_14-36-36PM_apply.log
=====================================================================
[Nov 20, 2023 3:01:02 PM] Registering service "gccompliance" with register file "<OMS_HOME>/plugins/oracle.sysman.db.oms.plugin_13.5.1.0.0/metadata/gccompliance/StorageComplianceContent.xml" for plugin id as "oracle.sysman.db"...
[Nov 20, 2023 3:01:02 PM] Please monitor the log file: "<OMS_HOME>/cfgtoollogs/omspatcher/2023-11-20_14-47-11PM_SystemPatch_35460709_12/emctl_register_gccompliance_2023-11-20_15-01-02PM.log"
[Nov 20, 2023 3:01:02 PM] Command used to update MRS is : <OMS_HOME>/bin/emctl register oms metadata -service gccompliance -file <OMS_HOME>/plugins/oracle.sysman.db.oms.plugin_13.5.1.0.0/metadata/gccompliance/StorageComplianceContent.xml -pluginId oracle.sysman.db
[Nov 20, 2023 3:01:02 PM] Please monitor log file: <OMS_HOME>/cfgtoollogs/omspatcher/2023-11-20_14-47-11PM_SystemPatch_35460709_12/emctl_register_gccompliance_2023-11-20_15-01-02PM.log
[Nov 20, 2023 3:01:02 PM] The error output for the update MRS action is :
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |