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EM 13c: Enterprise Manager Cloud Control Refresh from My Oracle Support Job Failed (Doc ID 3020019.1)

Last updated on MAY 01, 2024

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager Console throws below error:

WarningMy Oracle Support refresh job has not run successfully in 72 hours. Patch Recommendations information may be stale or unavailable.Either set the preferred My Oracle Support credentials in online mode or manually upload the metadata required in offline mode to submit a 'Refresh From My Oracle Support' job.


It was happening due to job REFRESH_FROM_MY_ORACLE_SUPPORT_JOB got failed.

Changes

 N/A

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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