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OEM 13c: Fleet UPDATE_GI causes DB Service Outage (Doc ID 3026368.1)

Last updated on MAY 31, 2024

Applies to:

Enterprise Manager for Oracle Database - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When you are attempting to execute the UPDATE_GI Command causes DB Service Outage for few mins

Command Snippet:

$ emcli db_software_maintenance -performOperation -name="UpGI" -purpose=UPDATE_GI -target_list='xxxx' -target_type='cluster' -normal_credential="ORACLE:SYSMAN" -privilege_credential="ROOT:SYSMAN"
Processing target "xxx"...

Checking if target is already running from the current version of the image...

Check Passed.

Checking image subscription...

Check image subscription passed.

Operation 'Update GI' created successfully.

Update operation for cluster target xxxx can be monitored using:

EMCLI:

emcli get_instance_status -exec=8B36DB09FF1E2058E0537C28410A5041 -details -xml

Browser:

https://<EM Host>:<EM Port>/em/faces/core-jobs-procedureExecutionTracking?executionGUID=8B36DB09FF1E2058E0537C28410A5041

Verb performOperation completed successfully

[oracle@oms bin]$

Error from DB Alert log below during same window

2024-01-27 05:25:29.323 ERROR 1 --- [ main] com.zaxxer.hikari.pool.HikariPool : HikariPool-1 - Exception during pool initialization.
java.sql.SQLRecoverableException: Listener refused the connection with the following error:
ORA-12514, TNS:listener does not currently know of service requested in connect descriptor

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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