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EM 13c: Metric Collection Issue - Collection Interval Start Time <Timestamp> is Not Before End Time <Timestamp> (Doc ID 3028630.1)

Last updated on JUNE 17, 2024

Applies to:

Enterprise Manager for Oracle Database - Version 13.5.0.0.0 and later
Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager Could Control (OEM) console, metric collection issues are observed where the collection is not following scheduler timestamp.

$ <Agent_Base>/agent_inst/sysman/log/gcagent.log

2024-05-13 14:21:14,573 [19045:AD0C0C8E] WARN - collection interval start time 14:21:14.572 is not before end time 14:21:14.572
2024-05-13 14:21:41,706 [14278:6F5BD8DC:GC.SysExecutor.31 (Ping OMS)] INFO - attempting another heartbeat
2024-05-13 14:22:14,573 [17201:719D4D8A:GC.SysExecutor.35 (oracle_emd:<Host>:3872:z#DispatcherUtilization) (oracle_emd:<Host>:3872:z#DispatcherUtilization:z#DispatcherUtilization)] WARN - collection interval start time 14:22:14.572 is not before end time 14:22:14.572
2024-05-13 14:22:41,717 [21840:7CA574D9:GC.SysExecutor.45 (Ping OMS)] INFO - attempting another heartbeat
2024-05-13 14:23:14,573 [21249:2F5BE628:GC.SysExecutor.44 (oracle_emd:<Host>:3872:z#DispatcherUtilization) (oracle_emd:<Host>:3872:z#DispatcherUtilization:z#DispatcherUtilization)] WARN - collection interval start time 14:23:14.572 is not before end time 14:23:14.572

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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