EM 13c: Editing the Existing Repository User failed with "USER XXX Not Found In The External Identity Store (LDAP)." (Doc ID 3036604.1)

Last updated on DECEMBER 01, 2024

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

While trying to edit the Repository users like modifying the password or adding or removing roles, and privileges.

Throwing the error like "USER XXX not found in the external identity store (LDAP)."

Though trying to edit the Repository User (Not LDAP user), the message shows user doesn't exist at the LDAP server.

$<OMS_INST>\em\EMGC_OMS1\sysman\log\emoms.trc

2024-06-26 17:27:26,890 [EMUI_17_27_26_/console/admin/rep/editUserSummary$updateResult=updateSucceeded] DEBUG rep.AdminUtil grantRolesToUsersInOPSS.979 - OPSS User Principal : <USERNAME>
2024-06-26 17:27:26,890 [EMUI_17_27_26_/console/admin/rep/editUserSummary$updateResult=updateSucceeded] DEBUG rep.AdminUtil grantRolesToUsersInOPSS.980 - OPSS Role Grant - Roles to grant are:
2024-06-26 17:27:26,890 [EMUI_17_27_26_/console/admin/rep/editUserSummary$updateResult=updateSucceeded] DEBUG rep.AdminUtil grantRolesToUsersInOPSS.985 - Role to grant is: EM_ALL_OPERATOR
2024-06-26 17:27:26,900 [EMUI_17_27_26_/console/admin/rep/editUserSummary$updateResult=updateSucceeded] ERROR opss.OPSSPolicyStoreUtil run.1848 - Exception occurred while adding member user to role EM_ALL_OPERATOR in opss
oracle.security.jps.JpsException: oracle.igf.ids.EntityNotFoundException: Entity not found for the search filter (&(objectclass=person)(uid=)).
at oracle.security.jps.internal.common.util.JpsCommonUtil.getUserFromIDS(JpsCommonUtil.java:1359)
at oracle.security.jps.internal.core.runtime.JpsCommonPlatformFactory.getEnterpriseUserPrincipal(JpsCommonPlatformFactory.java:116)
....
Caused by: oracle.igf.ids.EntityNotFoundException: Entity not found for the search filter (&(objectclass=person)(uid=)).
....
... 101 more
Caused by: oracle.igf.ids.arisid.ArisIdNoSuchSubjectException: Entity not found for the search filter (&(objectclass=person)(uid=)).
..
... 104 more
2024-06-26 17:27:26,900 [EMUI_17_27_26_/console/admin/rep/editUserSummary$updateResult=updateSucceeded] INFO rep.UserData doFinish.6983 - error in update setting operation=edit
2024-06-26 17:27:26,900 [EMUI_17_27_26_/console/admin/rep/editUserSummary$updateResult=updateSucceeded] WARN rep.UserData doFinish.7028 - errMsg=User not found in the external identity store (LDAP). Ensure the user exists in LDAP store.System Error An internal error occurred

Cause

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In this Document

Symptoms

Cause

Solution

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EM 13c: Editing the Existing Repository User failed with "USER XXX Not Found In The External Identity Store (LDAP)." (Doc ID 3036604.1)

Applies to:

Symptoms

Cause

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