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EM 13.5- Applying OMS RU Patch Fails with error "Entered 'sys' user password is not correct" even though the Password is Correct and doesn't have Special Characters (Doc ID 3045200.1)

Last updated on OCTOBER 20, 2024

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Applying Patch on Oracle Management Server (OMS) fails with error "Entered 'sys' user password is not correct."

You have made sure that the password is Correct, 

$ORACLE_HOME/OMSPatcher/omspatcher apply
OMSPatcher Automation Tool
Copyright (c) 2017, Oracle Corporation. All rights reserved.

OMSPatcher version : 13.9.5.21.0
OUI version : 13.9.4.0.0
Running from : <OMS_HOME>
Log file location : <OMS_HOME>/cfgtoollogs/omspatcher/opatch2024-08-20_11-09-32AM_1.log

OMSPatcher log file: <OMS_HOME>/cfgtoollogs/omspatcher/36494040/omspatcher_2024-08-20_11-10-58AM_analyze.log

Please enter OMS weblogic admin server URL(t3s://host_name:portnumber):>
Please enter OMS weblogic admin server username(weblogic):>
Please enter OMS weblogic admin server password:>

Enter DB user name : sys
Enter 'sys' password :
Entered 'sys' user password is not correct.
Log file location: <OMS_HOME>/cfgtoollogs/omspatcher/36494040/omspatcher_2024-08-20_11-10-58AM_analyze.log

Cause

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In this Document
Symptoms
Cause
Solution


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