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EM13C: OEM Migration from Solaris to Linux host failed to Start OMS with error "WebTier Could Not Be Started" (Doc ID 3045569.1)

Last updated on OCTOBER 07, 2024

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

OMS Migration from Solaris to Linux failed to Start OMS (Step 14 from Doc ID 2913688.1)

<MW_HOME>/bin $ ./emctl start oms
Oracle Enterprise Manager Cloud Control 13c Release 5
Copyright (c) 1996, 2021 Oracle Corporation. All rights reserved.
Starting Oracle Management Server...
WebTier Could Not Be Started.
Error Occurred: WebTier Could Not Be Started.
Please check <EM_INSTANCE_HOME>/em/EMGC_OMS1/sysman/log/emctl.log for error details

 

<EM_INSTANCE_HOME>/em/EMGC_OMS1/sysman/log/emctl.log

<date/timestamp>,112 [Thread-1] INFO commands.BaseCommand - <OUT>Killing OHS, ignore errors:
<date/timestamp>,112 [Thread-1] INFO commands.BaseCommand - <OUT>Killing server ohs1 ...
<date/timestamp>,130 [Thread-1] INFO commands.BaseCommand - <OUT>This Exception occurred at Thu Aug 22 17:21:34 CDT 2024.
<date/timestamp>,130 [Thread-1] INFO commands.BaseCommand - <OUT>weblogic.nodemanager.NMException: Received error message from Node Manager Server: [OHS Server 'ohs1' is not currently running]. Please check Node Manager log for details.
<date/timestamp>,134 [Thread-1] INFO commands.BaseCommand - <OUT>
<date/timestamp>,134 [Thread-1] INFO commands.BaseCommand - <OUT>Ignoring exception when stopping the OHS: main.WLSTException value: Error occurred while performing nmKill : Error killing server ohs1 : Received error message from Node Manager Server: [OHS Server 'ohs1' is not currently running]. Please check Node Manager log for details.
<date/timestamp>,134 [Thread-1] INFO commands.BaseCommand - <OUT>Use dumpStack() to view the full stacktrace :
<date/timestamp>,136 [Thread-1] INFO commands.BaseCommand - <OUT>starting OHS:
<date/timestamp>,136 [Thread-1] INFO commands.BaseCommand - <OUT>Starting server ohs1 ...
<date/timestamp>,752 [Thread-1] INFO commands.BaseCommand - <OUT>This Exception occurred at Thu Aug 22 17:21:35 CDT 2024.
<date/timestamp>,752 [Thread-1] INFO commands.BaseCommand - <OUT>weblogic.nodemanager.NMException: Received error message from Node Manager Server: [Server start command for OHS server 'ohs1' failed due to: [Failed to start the server ohs1
<date/timestamp>,752 [Thread-1] INFO commands.BaseCommand - <OUT>Check log file <EM_INSTANCE_HOME>/user_projects/domains/GCDomain/system_components/OHS/ohs_nm.log
<date/timestamp>,756 [Thread-2] INFO commands.BaseCommand - <ERR>_END_
<date/timestamp>,758 [Thread-1] INFO commands.BaseCommand - <OUT>Check log file <EM_INSTANCE_HOME>/user_projects/domains/GCDomain/servers/ohs1/logs/ohs1.log]. Please check Node Manager log and/or server 'ohs1' log for detailed information.]. Please check Node Manager log for details.
<date/timestamp>,758 [Thread-1] INFO commands.BaseCommand - <OUT>Use dumpStack() to view the full stacktrace :
<date/timestamp>,758 [Thread-1] INFO commands.BaseCommand - <OUT>status of node manager:
<date/timestamp>,758 [Thread-1] INFO commands.BaseCommand - <OUT>Currently connected to Node Manager to monitor the domain GCDomain.
<date/timestamp>,758 [Thread-1] INFO commands.BaseCommand - <OUT>1
<date/timestamp>,759 [Thread-1] INFO commands.BaseCommand - <OUT>Successfully disconnected from Node Manager.
<date/timestamp>,759 [Thread-1] INFO commands.BaseCommand - <OUT>_END_
<date/timestamp>,784 [main] ERROR commands.BaseCommand - WebTier Could Not Be Started.
<date/timestamp>,785 [main] ERROR wls.OMSController - OMSController failed for start oms
<date/timestamp>,785 [main] ERROR wls.OMSController - OMSController Error: WebTier Could Not Be Started.
java.lang.Exception: WebTier Could Not Be Started.

 

<EM_INSTANCE_HOME>/user_projects/domains/GCDomain/servers/ohs1/logs/ohs1.log

[<date/timestamp>.4779-05:00] [OHS] [ERROR:32] [OH99999] [ossl] [host_id: <Target OMS Hostname>] [host_addr: <Target OMS Host I/P address>] [pid: 412667] [tid
: 140559340922240] [user: oracle] [VirtualHost: localhost:0] OHS:2057 Init: (localhost:443) Unable to initialize SSL environment, nz
os call nzosSetCredential returned 28791
[<date/timestamp>.4779-05:00] [OHS] [ERROR:32] [OH99999] [ossl] [host_id:<Target OMS Hostname>] [host_addr: <Target OMS Host I/P address>] [pid: 412667] [tid
: 140559340922240] [user: oracle] [VirtualHost: localhost:0] OHS:2171 NZ Library Error: Unknown error

Cause

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In this Document
Symptoms
Cause
Solution
References


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