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EM 13c:Agent Crashes or Restarts with 'Out Of Memory Error' While Executing ' Exadata_Performance_Metrics' (Doc ID 3058193.1)

Last updated on DECEMBER 06, 2024

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Enterprise Manager for Exadata - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

 <agent_inst>/sysman/log/emagent.nohup reports:

at java.lang.Thread.run(Thread.java:748)
Agent is going down due to an OutOfMemoryError
----- 2024-10-19 21:17:20,581::74019::Checking status of EMAgent : 313368 -----
----- 2024-10-19 21:17:20,581::74019::EMAgent exited at 2024-10-19 21:17:20,581 with return value 57. -----
----- 2024-10-19 21:17:20,581::74019::EMAgent will be restarted because of an Out of Memory Exception. -----
----- 2024-10-19 21:17:20,581::74019::EMAgent is Thrashing. Exiting loop. -----
----- 2024-10-19 21:17:20,581::74019::Commiting Process death. -----
----- 2024-10-19 21:17:20,581::74019::writeAbnormalExitTimestampToAgntStmp: exitCause=OOM : restartRequired=0 -----
----- 2024-10-19 21:17:20,581::74019::Exited due to Thrash. -----
--- EMState agent

<agent_inst>/sysman/log/gcagent.log file reports:

rv_Status_Metric)] WARN - Found a row with more columns than declared for the metric for TargetID = xxxx, Metric = CellSrv_Status_Metric
Row = *** row contents suppressed ***, colCount = 4, trueColCount = 3
2024-10-19 21:17:15,283 [830:C05EC0C6:GC.Executor.127 (oracle_exadata:xxxx:Exadata_Performance_Metrics_All) (oracle_exadata:xxxxxx:Exadata_Performance_Metrics_All:Exadata_Performance_Metrics)] ERROR - oracle_exadata:xxxxx:Exadata_Performance_Metrics_All:Exadata_Performance_Metrics

java.lang.OutOfMemoryError: Java heap space
at java.util.Arrays.copyOfRange(Arrays.java:3664)

Cause

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In this Document
Symptoms
Cause
Solution
References


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