My Oracle Support Banner

EM 24ai:Installation Fails At Prerequisite Checks Step While Validating the OS (Doc ID 3067674.1)

Last updated on JANUARY 16, 2025

Applies to:

Enterprise Manager Base Platform - Version 24.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

OMS installation failing at Prerequisite Checks and not moving to the next screen

</tmp_path/OraInstall<timestamp>/install<time_stamp>.log shows the following:

Expected result: One of oracle-7, redhat-7, oracle-8, redhat-8, oracle-9, rdhat-9, SuSE-11, SuSE-12, SuSE-15
Actual Result: enterprise-8.9
Check complete. The overall result of this check is: Failed

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.