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EM 24ai:Installation Fails At Prerequisite Checks Step With Error "Checking for VERSION=5.4.17; VERSION=4.18.0-372.13.1.0.1.el8_6.x86_64 Failed" (Doc ID 3067691.1)

Last updated on FEBRUARY 11, 2025

Applies to:

Enterprise Manager Base Platform - Version 24.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

 OMS installation failing at Prerequisite Checks

</tmp_path/OraInstall<timestamp>/install<time_stamp>.log shows the following:

2024-12-17 19:51:15,324 INFO [28] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Performing check for Kernel
2024-12-17 19:51:15,324 INFO [28] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - S_CHECK_KERNEL_PARAMETERS
2024-12-17 19:51:15,324 INFO [28] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - In Progress
2024-12-17 19:51:15,330 INFO [28] oracle.sysman.oip.oipc.oipcl.OipclPrereqLogger - Checking for VERSION=5.4.17; VERSION=4.18.0-372.13.1.0.1.el8_6.x86_64. Failed

  

Cause

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In this Document
Symptoms
Cause
Solution
References


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