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EM 24ai:Upgrade Is Failing At OMSCA Step "Error reading trustStore Wallet" (Doc ID 3069733.1)

Last updated on JANUARY 29, 2025

Applies to:

Enterprise Manager Base Platform - Version 24.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

OMS upgrade failing at OMSCA step with the below error

<MIDDLEWARE_HOME>/oms_home/cfgtoollogs/cfgfw/oracle.sysman.top.oms_2025-01-16_04-34-26-PM.log

INFO: oracle.sysman.top.oms:COMMAND: <MIDDLEWARE_HOME>/oms_home//bin/omsca UPGRADE -IS_FIRST_OMS -RESPONSE_FILE <MIDDLEWARE_HOME>/oms_home//omscarespfile -CONFIGURE_REPEATER true -nostart
INFO: oracle.sysman.top.oms:
Check the log files of the OMS Configuration Assistant at: <MIDDLEWARE_HOME>/oms_home//cfgtoollogs/omsca

INFO: oracle.sysman.top.oms:Oracle Enterprise Manager Cloud Control 24ai Release 24.1.0.0.0
INFO: oracle.sysman.top.oms:Copyright (c) 1996, 2024, Oracle. All rights reserved.
INFO: oracle.sysman.top.oms:
INFO: oracle.sysman.top.oms:Doing pre requisite checks ......
INFO: oracle.sysman.top.oms:Pre requisite checks completed successfully
INFO: oracle.sysman.top.oms:
INFO: oracle.sysman.top.oms:Doing infrastructure setup ......
INFO: oracle.sysman.top.oms:17:18:21.708 [Thread-20] ERROR oracle.sysman.eml.health.data.SecureEmrepTarget - Error reading trustStore Wallet <gc_inst>/em/omrWallets/trustStore/cwallet.sso

Cause

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In this Document
Symptoms
Cause
Solution
References


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