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EM 24ai : Prerequisite Check Failed for OMS Upgrade on DB User Operation (Doc ID 3072594.1)

Last updated on MARCH 09, 2025

Applies to:

Enterprise Manager Base Platform - Version 24.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) 24ai while upgrading the OMS from 13.5, the Prerequisite Report it is showing failure at Check if DB user's operation is completed step:

Recommendation : In your 13.5 OMS one of the life cycle operation is not successful. Make sure to complete the failed "PATCH APPLY" operation and retry the upgrade.

CorrectionType : Manual

Log Location : /tmp/OraInstall<timestamp>/install<timestamp>.log

 

Cause

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In this Document
Symptoms
Cause
Solution


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