Technical Document: Resolving Refresh from My Oracle Support Job Failure in Enterprise Manager 13.5.0.0.0 (Doc ID 3072972.1)

Last updated on FEBRUARY 24, 2025

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

The "Refresh from My Oracle Support" job is failing in Enterprise Manager (EM) 13.5.0.0.0 with the following error:

Error Message:

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In this Document

Symptoms

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