EM 13C: Exadata Storage Server Root Credentials Failing With Error "Failed to get operation result within specified timeout: 30000 msec" During Exadata Machine Discovery
(Doc ID 3073448.1)
Last updated on FEBRUARY 25, 2025
Applies to:
Enterprise Manager for Exadata - Version 13.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
During Exadata Machine discovery, Exadata Storage Server Root Credentials Failing With Error "Failed to get operation result within specified timeout: 30000 msec"
Error stack from Agent log showing : <AGENT_INST>/sysman/log/gcagent.log
2025-02-05 16:40:43,634 [399:D5C77768:HTTPListener--399 (DispatchRequests OMS.console@189297@oracle-oem=>[173875204360001])] INFO - >>> Dispatching request: PerformOperationRequest (perl authscheme=SSH_PASSWORD username:root @ [HostInfo:10.10.10.10 22]! jobId=OMS.console@189297@oracle-oem=>[173875204360001]) <<<
2025-02-05 16:40:43,635 [399:D5C77768] INFO - Job Attributes: {JobID=OMS.console@189297@oracle-oem=>[173875204360001], KeepAliveRequest=false} Job Command: {perl}
2025-02-05 16:41:13,638 [399:D5C77768] INFO - >>> Reporting exception: oracle.sysman.emSDK.agent.client.exception.PerformOperationException: Failed to launch process: DefaultConnectFuture[root@/10.10.10.10:22]: Failed to get operation result within specified timeout: 30000 (request id 1) <<<
oracle.sysman.emSDK.agent.client.exception.PerformOperationException: Failed to launch process: DefaultConnectFuture[root@/10.10.10.10:22]: Failed to get operation result within specified timeout: 30000
at oracle.sysman.gcagent.dispatch.cxl.PerformOperationAction.executeJobTask(PerformOperationAction.java:385)
at oracle.sysman.gcagent.dispatch.cxl.PerformOperationAction.satisfyRequest(PerformOperationAction.java:159)
at oracle.sysman.gcagent.dispatch.ProcessRequestAction._call(ProcessRequestAction.java:145)
at oracle.sysman.gcagent.dispatch.ProcessRequestAction.call(ProcessRequestAction.java:106)
at oracle.sysman.gcagent.dispatch.InlineDispatchCoordinator.dispatchRequest(InlineDispatchCoordinator.java:245)
at oracle.sysman.gcagent.dispatch.DispatchRequestsAction.call(DispatchRequestsAction.java:114)
at oracle.sysman.gcagent.dispatch.DispatchRequestsAction.call(DispatchRequestsAction.java:53)
at oracle.sysman.gcagent.task.DiagWrappedAction.call(DiagWrappedAction.java:52)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at oracle.sysman.gcagent.task.SingleActionTask.run(SingleActionTask.java:76)
at oracle.sysman.gcagent.dispatch.DispatchRequestsTask.run(DispatchRequestsTask.java:67)
2025-02-05 16:40:43,635 [399:D5C77768] INFO - Job Attributes: {JobID=OMS.console@189297@oracle-oem=>[173875204360001], KeepAliveRequest=false} Job Command: {perl}
2025-02-05 16:41:13,638 [399:D5C77768] INFO - >>> Reporting exception: oracle.sysman.emSDK.agent.client.exception.PerformOperationException: Failed to launch process: DefaultConnectFuture[root@/10.10.10.10:22]: Failed to get operation result within specified timeout: 30000 (request id 1) <<<
oracle.sysman.emSDK.agent.client.exception.PerformOperationException: Failed to launch process: DefaultConnectFuture[root@/10.10.10.10:22]: Failed to get operation result within specified timeout: 30000
at oracle.sysman.gcagent.dispatch.cxl.PerformOperationAction.executeJobTask(PerformOperationAction.java:385)
at oracle.sysman.gcagent.dispatch.cxl.PerformOperationAction.satisfyRequest(PerformOperationAction.java:159)
at oracle.sysman.gcagent.dispatch.ProcessRequestAction._call(ProcessRequestAction.java:145)
at oracle.sysman.gcagent.dispatch.ProcessRequestAction.call(ProcessRequestAction.java:106)
at oracle.sysman.gcagent.dispatch.InlineDispatchCoordinator.dispatchRequest(InlineDispatchCoordinator.java:245)
at oracle.sysman.gcagent.dispatch.DispatchRequestsAction.call(DispatchRequestsAction.java:114)
at oracle.sysman.gcagent.dispatch.DispatchRequestsAction.call(DispatchRequestsAction.java:53)
at oracle.sysman.gcagent.task.DiagWrappedAction.call(DiagWrappedAction.java:52)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at oracle.sysman.gcagent.task.SingleActionTask.run(SingleActionTask.java:76)
at oracle.sysman.gcagent.dispatch.DispatchRequestsTask.run(DispatchRequestsTask.java:67)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |