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EM 24ai: Enterprise Manager Authentication Using LDAP Provider Is Failing with "The User Name or Password is invalid" When opted sAMAccountName (Doc ID 3073576.1)

Last updated on MARCH 09, 2025

Applies to:

Enterprise Manager Base Platform - Version 24.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In OEM 24.1.0.0.0 version configured the External LDAP authentication using the below document.

EM 24ai: How to Configure or Rollback Enterprise Manager Cloud Control Authentication with External LDAP Provider using EMCTL Command <Note 3073200.1>

After successful configuration, there was a requirement for login, the user name should be used as "sAMAccountName"

Followed the below document:

EM 13c, 12c: How to Login to Enterprise Manager with sAMAccountName or Name other than Display Name of External Users <Note 1637959.1>

When user trying to login using this sAMAccountName, user getting error as "Invalid username or password" after entering credentials in the EM login screen.

 

<EM INSTANCE HOME>/user_projects/domains/EMExtDomain(n)/servers/EMEXT_OMS1_ZDT/logs/EMEXT_OMS1_ZDT.out

Feb 07, 2025 11:46:08 AM oracle.sysman.eml.sec.auth.provider.repos.EMReposLoginModuleImpl login
WARNING: Authentication failed for user: <sAMAccountName> Invalid username/password provided
<Feb 7, 2025 11:46:08,901 AM CET> <Warning> <oracle.sysman.eml.sec.auth.provider.repos.EMReposLoginModuleImpl> <BEA-000000> <Authentication failed for user: <sAMAccountName> Invalid username/password provided>
java.sql.SQLException: ORA-01017: invalid username/password; logon denied
at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:526)

Cause

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In this Document
Symptoms
Cause
Solution
References


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