13.5 : EM Agent Deployment Failing with Err: Not Available Out: Null Exitcode: 0
(Doc ID 3074328.1)
Last updated on MARCH 24, 2025
Applies to:
Enterprise Manager Base Platform - Version 13.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
In Enterprise Manager (EM) Cloud Control 13.5 while trying to install EM Agent from Console it is failing at the Installation and Configuration step with Error Message : Not Available Exit Code 0
From <AGENT_HOME>cfgtoollogs/agentDeploy/<hostname>_depoy.log.
2025-01-20_03-51-32:INFO:Action description Execution of command /bin/sh -c 'cd <ABD>/ADATMP_2025-01-07_22-05-39-PM;<ABD>/ADATMP_2025-01-07_22-05-39-PM/agentDeploy.sh -ignorePrereqs ORACLE_HOSTNAME=AGENT_HOST AGENT_BASE_DIR=<ABD> OMS_HOST=OMS_HOST EM_UPLOAD_PORT=UPLOAD_PORT AGENT_INSTANCE_HOME=<ABD>/agent_inst b_doDiscovery=false START_AGENT=false b_forceInstCheck=true -force AGENT_PORT=AGENT_PORT' on host AGENT_HOST
2025-01-20_03-51-32:INFO:Attempt :1 pty required false with no inputs
2025-01-20_03-52-32:INFO:/bin/sh -c 'cd <ABD>/ADATMP_2025-01-07_22-05-39-PM;<ABD>/ADATMP_2025-01-07_22-05-39-PM/agentDeploy.sh -ignorePrereqs ORACLE_HOSTNAME=AGENT_HOST AGENT_BASE_DIR=<ABD> OMS_HOST=OMS_HOST EM_UPLOAD_PORT=UPLOAD_PORT AGENT_INSTANCE_HOME=<ABD>/agent_inst b_doDiscovery=false START_AGENT=false b_forceInstCheck=true -force AGENT_PORT=AGENT_PORT' execution was successful on host AGENT_HOST
2025-01-20_03-52-32:INFO:exit-code: 0
2025-01-20_03-52-32:INFO:Pattern Agent Configuration completed successfully not Found
2025-01-20_03-52-32:INFO:Install Success Message not found in install log
2025-01-20_03-52-32:INFO: ACTION Execution of command <ABD>/ADATMP_2025-01-07_22-05-39-PM/agentDeploy.sh -ignorePrereqs ORACLE_HOSTNAME=AGENT_HOST AGENT_BASE_DIR=<ABD> OMS_HOST=OMS_HOST EM_UPLOAD_PORT=UPLOAD_PORT AGENT_INSTANCE_HOME=<ABD>/agent_inst b_doDiscovery=false START_AGENT=false b_forceInstCheck=true -force AGENT_PORT=AGENT_PORT on host AGENT_HOST
2025-01-20_03-52-32:INFO: OUT null
2025-01-20_03-52-32:INFO: ERR Not Available
2025-01-20_03-52-32:INFO: EXIT CODE0
2025-01-20_03-52-32:INFO:InvocationTargetException Exception
2025-01-20_03-52-32:INFO:Printing Exception :java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at oracle.sysman.core.agentpush.ui.deployer.BaseDeployerOps.executeActions(BaseDeployerOps.java:2977)
at oracle.sysman.core.agentpush.ui.deployer.NewAgentDeployer.deploy(NewAgentDeployer.java:49)
at oracle.sysman.core.agentpush.ui.deployfwk.DeploymentWorker.run(DeploymentWorker.java:26)
at oracle.sysman.util.threadPoolManager.WorkerThread.run(Worker.java:311)
Caused by: CommandException: err: Not Available out: null exitcode: 0
2025-01-20_03-51-32:INFO:Attempt :1 pty required false with no inputs
2025-01-20_03-52-32:INFO:/bin/sh -c 'cd <ABD>/ADATMP_2025-01-07_22-05-39-PM;<ABD>/ADATMP_2025-01-07_22-05-39-PM/agentDeploy.sh -ignorePrereqs ORACLE_HOSTNAME=AGENT_HOST AGENT_BASE_DIR=<ABD> OMS_HOST=OMS_HOST EM_UPLOAD_PORT=UPLOAD_PORT AGENT_INSTANCE_HOME=<ABD>/agent_inst b_doDiscovery=false START_AGENT=false b_forceInstCheck=true -force AGENT_PORT=AGENT_PORT' execution was successful on host AGENT_HOST
2025-01-20_03-52-32:INFO:exit-code: 0
2025-01-20_03-52-32:INFO:Pattern Agent Configuration completed successfully not Found
2025-01-20_03-52-32:INFO:Install Success Message not found in install log
2025-01-20_03-52-32:INFO: ACTION Execution of command <ABD>/ADATMP_2025-01-07_22-05-39-PM/agentDeploy.sh -ignorePrereqs ORACLE_HOSTNAME=AGENT_HOST AGENT_BASE_DIR=<ABD> OMS_HOST=OMS_HOST EM_UPLOAD_PORT=UPLOAD_PORT AGENT_INSTANCE_HOME=<ABD>/agent_inst b_doDiscovery=false START_AGENT=false b_forceInstCheck=true -force AGENT_PORT=AGENT_PORT on host AGENT_HOST
2025-01-20_03-52-32:INFO: OUT null
2025-01-20_03-52-32:INFO: ERR Not Available
2025-01-20_03-52-32:INFO: EXIT CODE0
2025-01-20_03-52-32:INFO:InvocationTargetException Exception
2025-01-20_03-52-32:INFO:Printing Exception :java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at oracle.sysman.core.agentpush.ui.deployer.BaseDeployerOps.executeActions(BaseDeployerOps.java:2977)
at oracle.sysman.core.agentpush.ui.deployer.NewAgentDeployer.deploy(NewAgentDeployer.java:49)
at oracle.sysman.core.agentpush.ui.deployfwk.DeploymentWorker.run(DeploymentWorker.java:26)
at oracle.sysman.util.threadPoolManager.WorkerThread.run(Worker.java:311)
Caused by: CommandException: err: Not Available out: null exitcode: 0
Cause
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