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EM 13c, 24ai : Target Database Shows Falsely Down When Is Configured With TCPS (Doc ID 3076417.1)

Last updated on MARCH 12, 2025

Applies to:

Enterprise Manager for Oracle Database - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms


Target Database shows falsely down when is configured with TCPS.

Test connection works from the target monitoring configuration page: Database menu -> Target Setup -> Monitoring Configuration 

AGENT_HOME/emctl getmetric agent <target_name>,oracle_database,Response fails with:

IO Error: The Network Adapter could not establish the connection,UNKNOWN,UNKNOWN,UNKNOWN

gcagent.trc in DEBUG mode shows:

 

 

Cause

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In this Document
Symptoms
Cause
Solution


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