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Fleet: UPDATE_GI fails with "CLSRSC-725: The rootcrs script is not running from the home being patched" (Doc ID 3077875.1)

Last updated on MARCH 25, 2025

Applies to:

Enterprise Manager for Oracle Database - Version 13.5.1.0.0 and later
Information in this document applies to any platform.

Symptoms

In Cloud Control Enterprise Manager using Fleet, When running the UPDATE_GI command in RAC cluster environment, the process fails in JobStepsLog_Switch_Clusterware_Instance step with the following error.

$ emcli db_software_maintenance -performOperation -name="xxx" -purpose=UPDATE_GI -target_type=cluster -target_list="CLS" -normal_crretsuuicdential="NC_HOST_GRID:OEM" -privilege_credential="NC_HOST:OEM" -rolling=true -input_file="data:/pmt"

JobStepsLog_Switch_Clusterware_Instance_Last_Node

025-03-13 14:03:06: Executing cmd: /u01/app/19c/grid_19.26/crs/install/rootcrs.sh -prepatch -dstcrshome /u01/app/19c/grid_19.26
Using configuration parameter file: /u01/app/19c/grid/crs/install/crsconfig_params
The log of current session can be found at:
/u01/app/grid/crsdata/xxxxxx/crsconfig/crs_prepatch_apply_oop_xxxxxx_2025-03-13_02-03-07PM.log
2025/03/13 14:03:14 CLSRSC-725: The rootcrs script is not running from the home being patched, which should be '/u01/app/19c/grid_19.26'.
Died at /u01/app/19c/grid/crs/install/crspatch.pm line 2986.
The command '/u01/app/19c/grid/perl/bin/perl -I/u01/app/19c/grid/perl/lib -I/u01/app/19c/grid/crs/install -I/u01/app/19c/grid/xag /u01/app/19c/grid/crs/install/rootcrs.pl -prepatch -dstcrshome /u01/app/19c/grid_19.26' execution failed

|******************** BEGIN FUNCTION CALL gridupdate::update_check_point_file ******************************************|
Function call: gridupdate::update_check_point_file ("PREPATCH" ,"/u02/tmp/62908544504954746/xxxxx" ,"FAILED")
|***********************************************************************************************************************|

Updating checkpoint...
2025-03-13 14:03:14: Executing perl -pi -e 's=PREPATCH:NOT_EXECUTED=PREPATCH:FAILED=g' /u02/tmp/62908544504954746/xxxxxx/check_point_file
2025-03-13 14:03:14: Executing cmd: perl -pi -e 's=PREPATCH:NOT_EXECUTED=PREPATCH:FAILED=g' /u02/tmp/62908544504954746/xxxxx/check_point_file
Updated checkpoint successfully.

 

Cause

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In this Document
Symptoms
Cause
Solution


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