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Problem: Agent Installation Fails with Error 'Exception: java.lang.Exception: 6' and 'OUI-25031' Due to Symbolic Link (Doc ID 352357.1)

Last updated on SEPTEMBER 30, 2019

Applies to:

Enterprise Manager Base Platform - Version 10.2.0.1 to 11.1.0.1 [Release 10.2 to 11.1]
Information in this document applies to any platform.
***Checked for relevance on 24-may-2012***

Symptoms

Grid control is failing at the end of the installation.

Log messages are:

cfmlogger<>.log from agent shows:
    ...
    INFO: oracle.sysman.top.agent:Internal PlugIn for {Micro Step state:step:1:configuration in
    CfmAggregateInstance:
    oracle.sysman.top.agent:10.2.0.1.0:common:family=CFM:oh=/PATH_TO/em10.2/agent10g:lab
    l=0} failed with an unhandled exception:
    java.lang.Exception: 6
      at oracle.sysman.emcp.agent.AgentPlugIn.startProcessing(AgentPlugIn.java:242)
      at oracle.sysman.emcp.agent.AgentPlugIn.invoke(AgentPlugIn.java:217)
      at oracle.sysman.emCfg.core.PerformMicroStep.runJavaClass(PerformMicroStep.java:509)
      at oracle.sysman.emCfg.core.PerformMicroStep.executeMicroStep(PerformMicroStep.java:121)
      at oracle.sysman.emCfg.core.ActionPerformer.performMicroStep(ActionPerformer.java:917)
      at oracle.sysman.emCfg.core.ActionPerformer$Performer.run(ActionPerformer.java:1038)
   
    INFO: oracle.sysman.top.agent:The plug-in Agent Configuration Assistant has failed its perform
    method
    INFO: OuiConfigVariables:IAction.perform() was called on {Action state:OUICA in
    CfmAggregateInstance:
    OuiConfigVariables:1.0.0.0.0:common:family=CFM:oh=/PATH_TO/em10.2/agent10g:label=0}
    INFO: Framework waiting for Action to complete at 09:24:04.228
    INFO: CfwProgressMonitor:actionProgress:About to perform Action=OUICA Status=is running with
    ActionStep=0 stepIndex=0 microStep=0
    INFO: OuiConfigVariables:About to execute plug-in OUI_CA
    INFO: OuiConfigVariables:The plug-in OUI_CA is running
    INFO: OuiConfigVariables:Launching CmdExec
    ...
   
    The agent installActions<>.log shows:
    ..
    INFO: 1/10/06 9:23:37 AM MET: Command = oracle.sysman.emcp.agent.AgentPlugIn
   
    1/10/06 9:23:38 AM MET: Performing free port detection on host=<HOSTNAME>
    Securing the agent
   
    1/10/06 9:23:39 AM MET: Performing targets discovery and agent configuration
   
    1/10/06 9:24:03 AM MET: Command = oracle.sysman.emcp.agent.AgentPlugIn has failed
     Exception : java.lang.Exception: 6
   
    INFO: 1/10/06 9:24:03 AM MET: Configuration assistant "Agent Configuration Assistant" failed
    -----------------------------------------------------------------------------
Oracle Home set to /PATH_TO/em10.2/agent10g
    Configuration directory is set to /PATH_TO/em10.2/agent10g/cfgtoollogs. All xml files
    under the directory will be processed
    INFO: 1/10/06 9:24:06 AM MET: The
    "/PATH_TO/em10.2/agent10g/cfgtoollogs/configToolFailedCommands" script contains all
    commands that failed, were skipped or were cancelled. This file may be used to run these
    configuration assistants outside of OUI. Note that you may have to update this script with
    passwords (if any) before executing the same.
    1/10/06 9:24:06 AM MET:    INFO: 1/10/06 9:24:06 AM MET: Created a new file
    /PATH_TO/em10.2/agent10g/cfgtoollogs/configToolFailedCommands
    INFO: 1/10/06 9:24:06 AM MET: Since the option is to overwrite the existing
    /PATH_TO/em10.2/agent10g/cfgtoollogs/configToolFailedCommands file, backing it up
    INFO: 1/10/06 9:24:06 AM MET: The backed up file name is
    /PATH_TO/em10.2/agent10g/cfgtoollogs/configToolFailedCommands.bak
    SEVERE: 1/10/06 9:24:06 AM MET: OUI-25031:Some of the configuration assistants failed. It is
    strongly recommended that you retry the configuration assistants at this time. Not successfully
    running any "Recommended" assistants means your system will not be correctly configured.
    1. Check the Details panel on the Configuration Assistant Screen to see the errors resulting in
    the failures.
    2. Fix the errors causing these failures.
    3. Select the failed assistants and click the 'Retry' button to retry them.
    INFO: 1/10/06 9:24:08 AM MET: User Selected: Yes/OK
    INFO: 1/10/06 9:24:18 AM MET: --------------------------------------
    INFO: 1/10/06 9:24:18 AM MET: The
    "/PATH_TO/em10.2/agent10g/cfgtoollogs/configToolFailedCommands" script contains all
    commands that failed, were skipped or were cancelled. This file may be used to run these
    configuration assistants outside of OUI. Note that you may have to update this script with
    passwords (if any) before executing the same.
    INFO: 1/10/06 9:24:18 AM MET: The
    "/PATH_TO/em10.2/agent10g/cfgtoollogs/configToolAllCommands" script contains all commands
    to be executed by the configuration assistants. This file may be used to run the configuration
    assistants outside of OUI. Note that you may have to update this script with passwords (if any)
    before executing the same.
    INFO: 1/10/06 9:24:18 AM MET: Since the option is to overwrite the existing
    /PATH_TO/em10.2/agent10g/cfgtoollogs/configToolFailedCommands file, backing it up
    INFO: 1/10/06 9:24:18 AM MET: The backed up file name is
    /PATH_TO/em10.2/agent10g/cfgtoollogs/configToolFailedCommands.bak.1
    SEVERE: 1/10/06 9:24:18 AM MET: OUI-25029:One or more "Recommended" configuration assistants have
    not completed successfully. Not successfully running any "Recommended" assistant means your system
    will not be correctly configured.
    INFO: 1/10/06 9:24:19 AM MET: User Selected: Yes/OK
        WARNING: 1/10/06 9:24:19 AM MET: Do you really want to exit?
    INFO: 1/10/06 9:24:21 AM MET: User Selected: Yes/OK
        INFO: 1/10/06 9:24:21 AM MET: The OUICA command is launched from
    /PATH_TO/em10.2/agent10g/oui/bin/ouica.sh.

Changes

A symbolic link directory has been created for grid control installation destination.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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