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Grid Control Shows DBSNMP Account Locked ORA-28000 Or Agent Connection to Instance Failed ORA-28001 Password Expired From Database Home Page (Doc ID 352585.1)

Last updated on SEPTEMBER 26, 2019

Applies to:

Enterprise Manager Base Platform - Version to [Release 10.1 to 11.1]
Information in this document applies to any platform.


Enterprise Manager  (EM) Grid Control shows database status as down in the console but it is actually running. The error is:

ORA-28000: the account is locked (DBD ERROR: OCISessionBegin).

The same error is shown  when navigating to the Database Monitoring Configuration page. It shows the DBSNMP account locked.
After resetting the password for the DBSNMP account, it becomes locked everyday.


+ In Grid Control the Database Home page Shows the Error :




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