NMUPM Consuming CPU, "em_error=nmupm child process timed out. Terminated" Errors logged in emagent.trc (Doc ID 369614.1)

Last updated on JUNE 30, 2015

Applies to:

Enterprise Manager Base Platform - Version 10.1.0.2 to 11.1.0.1 [Release 10.1 to 11.1]
HP-UX Itanium
HP IA64 HPUNIX


Checked for relevance on 08-FEB-2013

Symptoms

Facts:

Clicking on the performance tab for a host, after long time, the following error message appears:

"Error getting data for target abc.us.oracle.com.
Exception: oracle.sysman.emSDK.emd.comm.MetricGetException: em_error=nmupm child process timed out. Terminated Switching to the last 24 hrs view."

Executing "nmupm osLoad" command manually times out as below:

$nmupm osLoad
em_error=nmupm child process timed out. Terminated

The emagent.trc file shows errors similar to:

2006-05-10 02:33:34 Thread-5962 ERROR fetchlets.oslinetok:
Process stdout = em_error=nmupm child process timed out. Terminated

2006-05-10 02:33:34 Thread-5962 ERROR engine: [host,abc.us.oracle.com,DiskActivity] :
nmeegd_GetMetricData failed : em_error=nmupm child process timed out. Terminated

2006-05-10 02:33:34 Thread-5962 ERROR engine: [abc.us.oracle.com,host] Failure in step [0] :
DiskActivity. em_error=nmupm child process timed out. Terminated. Stopping execution

2006-05-10 02:33:34 Thread-5962 ERROR engine: [abc.us.oracle.com,host] : Load :
nmeeam_GetMetricData failed

2006-05-10 02:33:34 Thread-5962 ERROR engine: [host,abc.us.oracle.com,Load] :
nmeegd_GetMetricData failed : em_error=nmupm child process timed out. Terminated

Cause

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