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Problem: 10.2.0.2 Patch Installation Failed (Doc ID 391609.1)

Last updated on DECEMBER 09, 2022

Applies to:

Enterprise Manager Base Platform - Version 10.2.0.2 and later
Information in this document applies to any platform.

Symptoms

Attempting to apply the 10.2.0.2.0 patchset 3731593 to a 10.2.0.1.0. installation.

The installation / linking phase was successful. This fails during the OMS Configuration assistant:


From installActions<>.log file

INFO: Starting to execute configuration assistants
INFO: Command = oracle.sysman.emcp.oms.OmsPatchUpgrade -configureOms

Operation EM Deploying is in progress.

Operation Creating OMS Respository is in progress.

Command = oracle.sysman.emcp.oms.OmsPatchUpgrade has failed

INFO: Configuration assistant "OMS Patch Configuration" failed


From oracle.sysman.top.oms_<>.log file

INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Command Output stderr:
'================================================================================
opmn id=<HOSTNAME>:6200
4 of 6 processes started.

ias-instance id=EnterpriseManager0.<HOSTNAME>.<DOMAIN_NAME>
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
--------------------------------------------------------------------------------
ias-component/process-type/process-set:
WebCache/WebCache/WebCache

Error
--> Process (pid=714)
failed to start a managed process after the maximum retry limit
Log:
/<ORACLE_OMS_HOME>/oms10g/opmn/logs/WebCache~WebCache~1

--------------------------------------------------------------------------------
ias-component/process-type/process-set:
WebCache/WebCacheAdmin/WebCacheAdmin

Error
--> Process (pid=675)
failed to start a managed process after the maximum retry limit
Log:
/<ORACLE_OMS_HOME>/oms10g/opmn/logs/WebCache~WebCacheAdmin~1

'
INFO: oracle.sysman.top.oms:starting opmn service again

INFO: oracle.sysman.top.oms:OmsPlugIn:Requested Configuration Step 3 have been completed with status=false
INFO: oracle.sysman.top.oms:EmcpPlug:invoke:Completed EmcpPlug invoke method on an aggregate=oracle.sysman.top.oms for Action=patchsetConfiguration in step=1:microstep=0
INFO: oracle.sysman.top.oms:The plug-in OMS Patch Configuration has failed its perform method


From WebCache~WebCache~1 log file:
============================
--------
06/09/07 13:27:53 Start process
--------

Oracle Application Server Web Cache 10g (10.1.2)
Copyright (c) 1999, 2005, Oracle. All rights reserved.

[07/Sep/2006:13:27:53 -0500] [error 13079] [ecid: -] No matching CACHE element
found in webcache.xml for current hostname (<HOSTNAME>) and ORACLE_HOME
(/<ORACLE_OMS_HOME>/oms10g)
[07/Sep/2006:13:27:53 -0500] [alert 9000] [ecid: -] Process 32457 exit(1) at
5765:loadcfg.c [Build 10.1.2.0.2 050802]

Cause

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In this Document
Symptoms
Cause
Solution


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