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Troubleshooting: Unable to Connect to DB Control (dbconsole) from the Browser (Doc ID 404820.1)

Last updated on OCTOBER 04, 2017

Applies to:

Enterprise Manager for Oracle Database - Version to [Release 10.2 to 11.2]
Information in this document applies to any platform.


To help resolve connection problems to dbconsole via a browser.

The purpose of this Note is to fast-track the debugging process with regard to the inability to connect or login to DB Console via a web-browser.  Typically, when experiencing connection problems with dbconsole the following type of errors will be returned after entering the dbconsole URL into the browser.

"This web page is not available"


"Unable to connect"


"Internet Explorer cannot display the webpage"



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