My Oracle Support Banner

OMS Startup Fails when using opmnctl for WebCache Component in Virtual Host Environment (Doc ID 432774.1)

Last updated on SEPTEMBER 29, 2022

Applies to:

Enterprise Manager Base Platform - Version 10.2.0.1 to 10.2.0.5 [Release 10.2]
Information in this document applies to any platform.
 

Symptoms

Trying to start Grid Control using opmnctl startall fails to start webcache component in a virtual host environment like HP MC ServiceGuard or CFC cluster.

$opmnctl startall
opmnctl: starting opmn and all managed processes...
================================================================================
opmn id=hostname.domain:6200
4 of 6 processes started.

ias-instance id=EnterpriseManager0.virtualhostname.domain
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
--------------------------------------------------------------------------------
ias-component/process-type/process-set:
WebCache/WebCache/WebCache

Error
--> Process (pid=9303)
failed to start a managed process after the maximum retry limit
Log:
/haclu/home/virtualgridhome/oms10g/opmn/logs/WebCache~WebCache~1

--------------------------------------------------------------------------------
ias-component/process-type/process-set:
WebCache/WebCacheAdmin/WebCacheAdmin

Error
--> Process (pid=9304)
failed to start a managed process after the maximum retry limit
Log:
/haclu/home/virtualgridhome/oms10g/opmn/logs/WebCache~WebCacheAdmin~1

The Log files WebCache~WebCache~1 and WebCache~WebCacheAdmin~1 has entries as below:
-----------------------------------------------------------------------------------



The <>/opmn/logs/WebCache~WebCache~1  shows:

[24/Apr/2007:11:20:11 +0100] [error 13079] [ecid: -]  the error " (<physical hostname>) and ORACLE_HOME (/haclu/home/virtualgridhome/oms10g)

[24/Apr/2007:11:20:11 +0100] [alert 9000] [ecid: -] Process 9303 exit(1) at 5765
:loadcfg.c [Build 10.1.2.0.2 050802]


The <>/opmn/logs/WebCache~WebCacheAdmin~1 shows

[24/Apr/2007:11:20:11 +0100] [error 13079] [ecid: -] No matching CACHE element found in webcache.xml
for current hostname (<physical hostname>) and ORACLE_HOME (/haclu/home/virtualgridhome/oms10g)

[24/Apr/2007:11:20:11 +0100] [alert 9000] [ecid: -] Process 9304 exit(1) at 5765
:loadcfg.c [Build 10.1.2.0.2 050802]

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.