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Grid Control: OMS to Agent Communication Fails with "Connection refused" if Multiple Agent Targets are Discovered (Doc ID 435728.1)

Last updated on JANUARY 17, 2023

Applies to:

Enterprise Manager Base Platform - Version 10.2.0.1 to 11.1.0.1 [Release 10.2 to 11.1]
Information in this document applies to any platform.
 

Symptoms

While trying to access the Host page for target the following error occurs:


OR

While trying to access the Database or Cluster Database page for target the following error ocurs:

java.lang.Exception: Connection refused

-  The <AGENT_HOME>/sysman/log/emagent.trc file may report similar errors:

<TIMESTAMP> Thread-3866168240 WARN upload: Truncating value of "KEY_VALUE" from
"jdbc:oracle:thin:@(DESCRIPTION=(LOAD_BALANCE=on)(FAILOVER=on)(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=host1.domain.com)(PORT=<port>))(ADDRESS=(PROTOCOL=TCP)(HOST=host2.domain.com)(PORT=<port>)))(CONN
ECT_DATA=(SERVICE_NAME=orcl))(FAILOVER_MODE=(TYPE=select)(METHOD=basic)))" to
"jdbc:oracle:thin:@(DESCRIPTION=(LOAD_BALANCE=on)(FAILOVER=on)(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=host1.domain.com)(PORT=<port>))(ADDRESS=(PROTOCOL=TCP)(HOST=host2.domain.com)(PORT=<port>)))(CONN
ECT_DATA=(SERVICE_NAME=orcl))(FAILOVER_MODE=(TYPE=select"
<TIMESTAMP> Thread-3866168240 ERROR ssl: nzos_Handshake failed, ret=29049
<TIMESTAMP> Thread-3866168240 ERROR http: 7: Error initializing SSL connection for
incoming request, aborting request. ret=-1
<TIMESTAMP> Thread-3866168240 ERROR ssl: nzos_Handshake failed, ret=29049
<TIMESTAMP> Thread-3866168240 ERROR http: 7: Error initializing SSL connection for
incoming request, aborting request. ret=-1

Note: The following issue may occur for any target type and is not specific to RAC or Database targets.

Cause

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In this Document
Symptoms
Cause
Solution
 A. Identify the Active Agent on the Machine
 B. Cleanup the other Agents
References

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