Problem: Startup Agent: The Agent Fails to Start; the Windows Agent Service is Missing (Doc ID 444356.1)

Last updated on APRIL 09, 2012

Applies to:

Enterprise Manager Base Platform - Version: 10.2.0.1 to 11.1.0.1 - Release: 10.2 to 11.1
z*OBSOLETE: Microsoft Windows
Enterprise Manager Grid Control - Version: 10.2.0.1 to 11.1.0.1
Microsoft Windows

Symptoms

You are trying to start a Grid Control 10gR2 agent installed on Windows and you get the following error message.
C:\oracle\product\agent10g\BIN>emctl start agent
Oracle Enterprise Manager 10g Release 10.2.0.2.0.
Copyright (c) 1996, 2006 Oracle Corporation. All rights reserved.
The service name is invalid.

More help is available by typing NET HELPMSG 2185.

If you type "NET HELPMSG 2185" you get the following:

C:\oracle\product\agent10g\BIN>NET HELPMSG 2185

The service name is invalid.
EXPLANATION

You tried to start a service that is not configured on this system.

ACTION

Check the spelling of the service name or check the configuration information for the service using the Services option from Server Manager.

Cause

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