Troubleshooting Failed Enterprise Manager Jobs using Diagnostic Kit
(Doc ID 561068.1)
Last updated on FEBRUARY 21, 2020
Applies to:Enterprise Manager Base Platform - Version 10.1.0.2 to 18.104.22.168.7 [Release 10.1 to 11.1]
Information in this document applies to any platform.
Enterprise Manager (EM) heavily uses the Job System to perform some important system-related tasks or user-related activities. Jobs are often complex and split into many steps. When a job overall fails, one needs to understand which step in particular failed, and why.
The Enterprise Manager Job User Interface can be used to diagnose a job when directly connected to the console. When it comes to capturing all necessary information in one shot and share it with another person (e.g. when raising a Service Request or a Product Defect) screen shots are not that useful.
The purpose of this document is to show how EM DiagKit can be used to fulfill this task.
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