My Oracle Support Banner

Refresh Host Configuration fails with java.lang.NoClassDefFoundError : oracle/sysman/emd/ecm/track/SnapshotFactory (Doc ID 604232.1)

Last updated on AUGUST 31, 2021

Applies to:

Enterprise Manager Base Platform - Version 10.2.0.4 and later
Information in this document applies to any platform.
This problem can occur on any platform.


Symptoms

Using 10.2.0.4 Agent on Linux x86 machine.
There is a database on this node which has the CPU patch 6864078 applied to it but the grid
console continues to show the critical patch advisory for this ORACLE_HOME, mentioning that the
patch has not been applied.

RefreshFromMetalink job is running fine.
Trying to refresh the host configuration for this node failed with :

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.