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OMS Startup Fails at OC4J_EM Component Startup due to Inaccessibility of the Shared Recv Directory (Doc ID 760455.1)

Last updated on DECEMBER 11, 2019

Applies to:

Enterprise Manager Base Platform - Version 10.2.0.1 to 10.2.0.4 [Release 10.2]
Information in this document applies to any platform.

Symptoms

After running <OMS_HOME>/opmn/bin/opmnctl startall, the 'opmnctl status' output shows that OC4J_EM Component is in Init or down status:

-> ./opmnctl status
Processes in Instance: EnterpriseManager0.HOSTNAME
-------------------+--------------------+---------+---------
ias-component | process-type | pid | status
-------------------+--------------------+---------+---------
DSA | DSA | N/A | Down
HTTP_Server | HTTP_Server | xxx| Alive
LogLoader | logloaderd | N/A | Down
dcm-daemon | dcm-daemon | N/A | Down
OC4J | home | xxxx| Alive
OC4J | OC4J_EMPROV | xxxx| Alive
OC4J | OC4J_EM | 19358 | Init
WebCache | WebCache | xxxx| Alive
WebCache | WebCacheAdmin | xxxx| Alive


Trying to re-start the OC4J_EM process alone returns:

-> ./opmnctl startproc process-type=OC4J_EM
opmnctl: starting opmn managed processes...
================================================================================
opmn id=HOSTNAME:port
0 of 1 processes started.

ias-instance id=EnterpriseManager0.HOSTNAME
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
ias-component/process-type/process-set:
OC4J/OC4J_EM/default_island

Error
--> Process (pid=XXXX)
failed to start a managed process after the maximum retry limit
Log:
/OMS_ORACLE_HOME/opmn/logs/OC4J~OC4J_EM~default_island~1


The <OMS_HOME>/sysman/log/emoms.trc shows:

2008-12-30 12:45:21,246 [Orion Launcher] WARN eml.XMLLoader createLOBDir.486 - createLOBDirectory(): could not make directory
/OMS_ORACLE_HOME/sysman/recv/clob

2008-12-30 12:45:24,795 [LoadCoordinator] ERROR emdrep.LoadCoordinator
createToken.663 - Error in creating token
/OMS_ORACLE_HOME/sysman/recv/HOSTNAME_Management_Service.tok (Permission denied)
2008-12-30 12:45:24,831 [LoadCoordinator] ERROR emdrep.LoadCoordinator run.
752 - Fatal error during Loader initialization. Shutting down OMS
(25652)/OMS_ORACLE_HOME/sysman/recv/lhostname.domain_Management_Service.tok (Permission denied)
java.io.FileNotFoundException:
/OMS_ORACLE_HOME/sysman/recv/HOSTNAME_Management_Service.tok (Permission denied)
at java.io.FileOutputStream.open(Native Method)
at java.io.FileOutputStream.<init>(FileOutputStream.java:179)

Cause

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In this Document
Symptoms
Cause
Solution
References

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