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Problem - Grid Control Agent Push Fails When Installing Using a Different Software Owner (Doc ID 786277.1)

Last updated on NOVEMBER 06, 2019

Applies to:

Enterprise Manager Base Platform - Version 10.2.0.2 to 10.2.0.4 [Release 10.2]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

Enterprise Manager, Grid Control, Production, is failing to perform an Agent Push to another server using a software owner that is different from the owner of the existing oracle software.

install.err shows an error of the form:

replace Disk1/stage/install1.jar? [y]es, [n]o, [A]ll, [N]one, [r]ename: NULL
(assuming [N]one)
ls: 0653-341 The file /<dir1>/<dir2>//agent10g/cfgtoollogs/oui/ does not exist.
grep: 0652-033 Cannot open /<dir1>/<dir2>//agent10g/cfgtoollogs/oui//.


OC4J~OC4J_EMPROV~default_island~1 shows errors of the form:

<TIMESTAMP> Converting oracle.sysman.prov.remoteinterfaces.exception.ClusterException: Error while running cmd <agent_sw_owner_home>/tmp/agentInstall.sh -w <agent_sw_owner_home>/tmp/agentDownload.aix -g <agent_sw_owner_home>/tmp/ -l -s <agent_sw_owner_home>/tmp/ -b <agent_sw_owner_home>/ -p port\|3872 -i /etc//oraInst.loc -M <oms_hostname> -O 4889 2><agent_sw_owner_home>/tmp/install.err 1><agent_sw_owner_home>/tmp/install.log, on nodes <target_hostname>. into Plugin Exception
<TIMESTAMP> oracle.sysman.prov.deployment.plugins.exception.PluginException: Error while running cmd <agent_sw_owner_home>/tmp/agentInstall.sh -w <agent_sw_owner_home>/tmp/agentDownload.aix -g <agent_sw_owner_home>/tmp/ -l -s <agent_sw_owner_home>/tmp/ -b <agent_sw_owner_home>/ -p port\|3872 -i /etc//oraInst.loc -M <oms_hostname> -O 4889 2><agent_sw_owner_home>/tmp/install.err 1><agent_sw_owner_home>/tmp/install.log, on nodes dev06.
<TIMESTAMP> at oracle.sysman.prov.deployment.plugins.plugins.RemoteCommandPlugin.invoke(RemoteCommandPlugin.java:236)
<TIMESTAMP> at oracle.sysman.emCfg.core.PerformMicroStep.runJavaClass(PerformMicroStep.java:540)
<TIMESTAMP> at oracle.sysman.emCfg.core.PerformMicroStep.executeMicroStep(PerformMicroStep.java:120)
<TIMESTAMP> at oracle.sysman.emCfg.core.ActionPerformer.performMicroStep(ActionPerformer.java:917)
<TIMESTAMP> at oracle.sysman.emCfg.core.ActionPerformer$Performer.run(ActionPerformer.java:1038)
<TIMESTAMP> Caused by: oracle.sysman.prov.remoteinterfaces.exception.ClusterException: Error while running cmd <agent_sw_owner_home>/tmp/agentInstall.sh -w <agent_sw_owner_home>/tmp/agentDownload.aix -g <agent_sw_owner_home>/tmp/ -l -s <agent_sw_owner_home>/tmp/ -b <agent_sw_owner_home>/ -p port\|3872 -i /etc//oraInst.loc -M <oms_hostname> -O 4889 2><agent_sw_owner_home>/tmp/install.err 1><agent_sw_owner_home>/tmp/install.log, on nodes dev06.
<TIMESTAMP> at oracle.sysman.prov.remoteinterfaces.nativesystem.NativeSystem.runCmdOnNodes(NativeSystem.java:1003)
<TIMESTAMP> at oracle.sysman.prov.remoteinterfaces.clusterops.ClusterBaseOps.runCmdOnNodes(ClusterBaseOps.java:189)
<TIMESTAMP> at oracle.sysman.prov.deployment.plugins.plugins.RemoteCommandPlugin.invoke(RemoteCommandPlugin.java:212)
<TIMESTAMP> ... 4 more

Cause

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In this Document
Symptoms
Cause
Solution
References


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