My Oracle Support Banner

Cluster or Cluster Database are Showing Status Pending or Down Even if The Components Are Up (Doc ID 807755.1)

Last updated on NOVEMBER 17, 2017

Applies to:

Enterprise Manager for Oracle Database - Version 10.2.0.1 to 10.2.0.5 [Release 10.2]
Enterprise Manager for Oracle Database - Version 11.1.0.1 to 11.1.0.1 [Release 11.1]
Enterprise Manager for Oracle Database - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Cluster database status down in Enterprise Manager 12c
Cluster database status pending in Enterprise Manager 12c


Symptoms

Cluster database monitored with Enterprise Manager 10g/11g Grid Control or 12c Cloud Control.
Cluster and Cluster Database appears in status pending or down, but Oracle Clusterware is up and the instances for the Cluster DB are up as well.

Changes

This usually happens after various patches were applied on the OMS home. However, this can happen for other causes as well (that are impacting the job system of Enterprise Manager)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.