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OUI fails to install OEM Agent 10.2.0.4 and fails with Windows error and DRWatson report (Doc ID 844268.1)

Last updated on OCTOBER 26, 2019

Applies to:

Enterprise Manager Base Platform - Version 10.2.0.4 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

Installation of EM Agent fails with a Windows error.

DRWatson report is:

Server=watson.microsoft.com
UI LCID=xxxx
Flags=xxxx
Brand=WINDOWS
TitleName=oui.exe
DigPidRegPath=HKLM\Software\Microsoft\Windows NT\CurrentVersion\DigitalProductId
ErrorText=This error occurred on 6/15/2009 at 10:10:17 AM.
HeaderText=oui.exe encountered a problem and needed to close.
Stage1URL=/StageOne/Generic/BEX64/oui_exe/0_0_0_0/451857d6/oui_exe/0_0_0_0/451857d6/00000000000021f8
/c0000409/0000000000000000.htm
Stage2URL=/dw/GenericTwo.ASP?EventType=BEX64&P1=oui.exe&P2=0.0.0.0&P3=451857d6&P4=oui.exe&P5=0.0.0.0
&P6=451857d6&P7=00000000000021f8&P8=c0000409&P9=0000000000000000
DataFiles=C:\DOCUME~1\oracle\LOCALS~1\Temp\WER96d5.dir00\oui.exe.mdmp|C:\DOCUME~1\oracle\LOCALS~1\Te
mp\WER96d5.dir00\appcompat.txt
Heap=C:\DOCUME~1\oracle\LOCALS~1\Temp\WER96d5.dir00\oui.exe.hdmp
ErrorSubPath=Generic\BEX64\oui.exe\0.0.0.0\451857d6\oui.exe\0.0.0.0\451857d6\00000000000021f8\c00004
09\0000000000000000
DirectoryDelete=C:\DOCUME~1\oracle\LOCALS~1\Temp\WER96d5.dir00


.

Cause

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In this Document
Symptoms
Cause
Solution


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