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Using Enterprise Manager Harvesters to Upload Configuration Data to My Oracle Support (Doc ID 848962.1)

Last updated on SEPTEMBER 25, 2018

Applies to:

Enterprise Manager for My Oracle Support - Version 12.1.0.1.0 and later
Oracle Configuration Manager - Version 10.3.3.0.0 and later
Information in this document applies to any platform.

Purpose

Where can information be found about the Enterprise Manager Harvester?

Introduction:

My Oracle Support provides a key set of features and functionality that greatly enhance the customer's interaction with Oracle Support. My Oracle Support streamlines the Service Request submission process by providing in-context information specific to a customer's configurations, as well as proactive support.
To enable these features within My Oracle Support, the customer's configuration information must be uploaded to Oracle.
When the configuration data is uploaded on a regular basis, customer support representatives can analyze this data and provide better service to customers.

The following mechanisms are provided to customers for collecting and uploading configuration data to Oracle.

Scope

 

Details

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In this Document
Purpose
Scope
Details

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