Using Enterprise Manager Harvesters to Upload Configuration Data to My Oracle Support
(Doc ID 848962.1)
Last updated on OCTOBER 31, 2019
Applies to:Enterprise Manager for My Oracle Support - Version 220.127.116.11.0 and later
Oracle Configuration Manager - Version 10.3.3.0.0 and later
Information in this document applies to any platform.
Where can information be found about the Enterprise Manager Harvester?
My Oracle Support provides a key set of features and functionality that greatly enhance the customer's interaction with Oracle Support. My Oracle Support streamlines the Service Request submission process by providing in-context information specific to a customer's configurations, as well as proactive support.
To enable these features within My Oracle Support, the customer's configuration information must be uploaded to Oracle.
When the configuration data is uploaded on a regular basis, customer support representatives can analyze this data and provide better service to customers.
The following mechanisms are provided to customers for collecting and uploading configuration data to Oracle.
- Oracle Configuration Manager (OCM)
- Oracle Enterprise Manager Harvester (Oracle Harvester)
- Oracle Enterprise Manager Ops Center Harvester (Ops Center Harvester)
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In this Document