Hyperion Planning Product Fails at First Registration with Shared Services with Error: 'register operation failed in CMS' (Doc ID 1051354.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 11.1.1.3.00 to 11.1.1.3.00 [Release 11.1]
Information in this document applies to any platform.
Checked for relevance on 27-Sep-2011


Symptoms

New registration of  Hyperion Planning product to Shared Service fails with the following error:
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com.hyperion.cis.config.CmsRegistrationUtil, ERROR, register operation failed in CMS:
"com.hyperion.interop.lib.OperationFailedException: Registeration failed: error.UnableToCreateFolder.Registeration failed: error.UnableToCreateFolder."
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And the Database configuration also fails with error:
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"(Jan 20, 2010, 11:49:35 AM), com.hyperion.cis.DBConfigurator, ERROR, Invalid SQL statement: begin transaction IF EXISTS (select * from sysobjects where id = object_id(N'[HSPSYS_PROPERTIES]') and OBJECTPROPERTY(id, N'IsUserTable') = 1) DROP TABLE HSPSYS_PROPERTIES IF EXISTS (select * from sysobjects where id = object_id(N'[HSPSYS_APP_CLUSTER_DTL]') and OBJECTPROPERTY(id, N'IsUserTable') = 1) DROP TABLE HSPSYS_APP_CLUSTER_DTL IF EXISTS (select * from sysobjects where id = object_id(N'[HSPSYS_APPLICATION]') and OBJECTPROPERTY(id, N'IsUserTable') = 1) DROP TABLE HSPSYS_APPLICATION IF EXISTS (select * from sysobjects where id = object_id(N'[HSPSYS_DATASOURCE]') and OBJECTPROPERTY(id, N'IsUserTable') = 1) DROP TABLE HSPSYS_DATASOURCE IF EXISTS (select * from sysobjects where id = object_id(N'[HSPSYS_CLUSTER]') and OBJECTPROPERTY(id, N'IsUserTable') = 1) DROP TABLE HSPSYS_CLUSTER IF EXISTS (select * from sysobjects where id = object_id(N'[HSP_ACTION]') and OBJECTPROPERTY(id, N'IsUserTable') = 1) DROP TABLE HSP_ACTION IF EXISTS (select * from sysobjects where id = object_id(N'[HSPSYS_PI_INFO]') and OBJECTPROPERTY(id, N'IsUserTable') = 1) DROP TABLE HSPSYS_PI_INFO commit begin transaction CREATE TABLE HSP_ACTION ( ID INTEGER NOT NULL IDENTITY, CONSTRAINT PK_HSP_ACTION PRIMARY KEY(ID) , FROM_ID INTEGER, TO_ID INTEGER, ACTION_ID INTEGER, OBJECT_TYPE INTEGER, PRIMARY_KEY VARCHAR(255), ACTION_TIME DATETIME ); CREATE TABLE HSPSYS_CLUSTER ( CLUSTER_ID INTEGER NOT NULL, NAME VARCHAR(255) NOT NULL, DESCRIPTION VARCHAR(255), CONSTRAINT PK_HSPCLUSTER PRIMARY KEY(CLUSTER_ID) ); CREATE TABLE HSPSYS_DATASOURCE ( DATASOURCE_ID INTEGER NOT NULL, NAME VARCHAR(255) NOT NULL, DESCRIPTION VARCHAR(255), APP_ID INTEGER, RDB_SERVER_URL VARCHAR(255), RDB_TYPE VARCHAR(255) NOT NULL, RDB_CATALOG_NAME VARCHAR(255) NOT NULL, RDB_USER VARCHAR(255) NOT NULL, RDB_PASSWORD VARCHAR(255), RDB_DRIVER VARCHAR(255) NOT NULL, ESS_SERVER VARCHAR(255) NOT NULL, ESS_USER VARCHAR(255) NOT NULL, ESS_PASSWORD VARCHAR(255), CONSTRAINT PK_HSPDTASRC PRIMARY KEY(DATASOURCE_ID) ); CREATE TABLE HSPSYS_APPLICATION ( APP_ID INTEGER NOT NULL, NAME VARCHAR(255) NOT NULL, DESCRIPTION VARCHAR(255), DATASOURCE_ID INTEGER NOT NULL, CONSTRAINT FK_HSPAPP_DSID FOREIGN KEY(DATASOURCE_ID) REFERENCES HSPSYS_DATASOURCE, VERSION VARCHAR(255) NOT NULL, CONSTRAINT PK_HSPAPP PRIMARY KEY(APP_ID) ); CREATE TABLE HSPSYS_APP_CLUSTER_DTL ( APP_ID INTEGER NOT NULL , CONSTRAINT FK_HSP_APP_ID FOREIGN KEY (APP_ID) REFERENCES HSPSYS_APPLICATION , CLUSTER_ID INTEGER NOT NULL, CONSTRAINT FK_HSPCS_CLID FOREIGN KEY(CLUSTER_ID) REFERENCES HSPSYS_CLUSTER, CONSTRAINT PK_APP_CLSTR_DTL PRIMARY KEY(CLUSTER_ID, APP_ID) ); CREATE TABLE HSPSYS_PROPERTIES ( PROPERTY_ID INTEGER NOT NULL, OBJECT_ID INTEGER NOT NULL, PROPERTY_NAME VARCHAR(255) NOT NULL, PROPERTY_VALUE VARCHAR(255), CONSTRAINT PK_HSPPROP PRIMARY KEY(PROPERTY_ID, OBJECT_ID, PROPERTY_NAME) ); CREATE TABLE HSPSYS_PI_INFO ( XML_FILE NTEXT NOT NULL ); commit
(Jan 20, 2010, 11:49:37 AM), com.hyperion.cis.config.wizard.RunAllTasksWizardAction, ERROR, Error: com.hyperion.cis.config.ProcessingException
at com.hyperion.planning.HspDBConfigurator.configure(HspDBConfigurator.java:222)
at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.executeDBConfigTask(RunAllTasksWizardAction.java:282)
at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.execute(RunAllTasksWizardAction.java:151)
at com.installshield.wizard.RunnableWizardBeanContext.run(Unknown Source)"
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Changes

New installation of Planning on an already working EPM environment.

Cause

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