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Hyperion Planning Locked in Maintenance Mode after Running the CopyApp Utility (Doc ID 1054306.1)

Last updated on MAY 22, 2018

Applies to:

Hyperion Planning - Version: 9.3.0.0.99 to 11.1.1.3.00 - Release: 9.3 to 11.1
Information in this document applies to any platform.

Symptoms


The application was successfully copied over from the development to the production environment using the CopyApp utility,  but when running the updateusers.cmd an error indicating that the application is in maintenance mode is received.

When checking via the user interface the application is not set to maintenance mode.

Changes

Copied application across environment.

Cause

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