Hyperion Planning Provisionusers Utility Error "com.hyperion.planning.DuplicateUserException: Another user with the name xxxx already exists" (Doc ID 1055212.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 9.2.0.3.00 to 11.1.1.0.00 [Release 9.2 to 11.1]
Information in this document applies to any platform.

Symptoms

Running the Provisionusers.cmd utility generates the following errors:

com.hyperion.planning.DuplicateUserException: Another user with the name xxxx already exists.

The user specified is provisioned for the application but he cannot login to Planning and does not show up in Planning web under manage security filters.

Cause

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