Last updated on AUGUST 08, 2016
Applies to:Hyperion Financial Management - Version 22.214.171.124.00 and later
Information in this document applies to any platform.
When users download Office 2007 files, e.g. Word or Excel files, that were uploaded to Workspace as custom documents, they get an error message saying the file is corrupted. However, the file can be recovered and used.
- Administration -> Manage Documents -> Custom Documents
- click "Load", select any document produced by Word 2007 (e.g .docx) and complete the load
- Download it and save it, then open it with Word. You will get an error saying the file was corrupted.
- Once recovered, the file opens fine.
You upgraded to 126.96.36.199
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms