Unable to Configure WebLogic Server Upon Reinstall

(Doc ID 1060708.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Hyperion BI+ - Version 11.1.1.3.00 to 11.1.1.3.00 [Release 11.1]
Microsoft Windows (32-bit)
***Checked for relevance on 26-Mar-2013***

Symptoms

In Windows 2003 Enterprise Edition environment, installation completes without error but configuration yields errors. Deployment of applications to the Application Server fails, and applications cannot be registered to Hyperion Shared Services.

Log messages:

( Jan 27, 2010 2:13:56 PM ): ---- Hyperion Foundation Configuration......
( Jan 27, 2010 2:13:56 PM ): Configure Database :: pass
( Jan 27, 2010 2:13:56 PM ): Common Settings :: pass
( Jan 27, 2010 2:13:56 PM ): Deploy to Application Server :: fail

( Jan 27, 2010 2:32:03 PM ): ---- Workspace Configuration......
( Jan 27, 2010 2:32:14 PM ): Register with Shared Services :: fail
( Jan 27, 2010 2:33:59 PM ): Configure Database :: pass
( Jan 27, 2010 2:33:59 PM ): Deploy to Application Server :: fail
( Jan 27, 2010 2:34:03 PM ): Configure Web Server :: pass

And configtool_err.log is as follows

(Jan 27, 2010, 02:13:56 PM), com.hyperion.cis.config.servers.WlsAppServer, ERROR, WebLogic Admin server has not started after about 10 minutes.
(Jan 27, 2010, 02:13:56 PM), com.hyperion.cis.config.wizard.RunAllTasksWizardAction, ERROR, Deployment failed. Admin server does not start.
(Jan 27, 2010, 02:32:02 PM), com.hyperion.cis.config.servers.WlsAppServer, ERROR, WebLogic Admin server has not started after about 10 minutes.
(Jan 27, 2010, 02:32:02 PM), com.hyperion.cis.config.wizard.RunAllTasksWizardAction, ERROR, Deployment failed. Admin server does not start.
(Jan 27, 2010, 02:32:14 PM), com.hyperion.cis.config.CmsRegistrationUtil, ERROR, register operation failed in CMS:
com.hyperion.interop.lib.OperationFailedException: Unable to connect to Shared Services, make sure the Shared Services server is running and try again.
at com.hyperion.interop.lib.helper.RegistrationHelper.register(Unknown Source)
at com.hyperion.interop.lib.CMSClient.register(Unknown Source)
at com.hyperion.cis.config.CmsRegistrationUtil.registerProduct(CmsRegistrationUtil.java:142)
at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.executeHubRegistrationTask(RunAllTasksWizardAction.java:452)
at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.execute(RunAllTasksWizardAction.java:236)
at com.installshield.wizard.RunnableWizardBeanContext.run(Unknown Source)
(Jan 27, 2010, 02:32:14 PM), com.hyperion.cis.config.wizard.RunAllTasksWizardAction, ERROR, Error:
java.lang.Exception: Unable to connect to Shared Services, make sure the Shared Services server is running and try again.
at com.hyperion.cis.config.CmsRegistrationUtil.registerProduct(CmsRegistrationUtil.java:154)
at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.executeHubRegistrationTask(RunAllTasksWizardAction.java:452)
at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.execute(RunAllTasksWizardAction.java:236)
at com.installshield.wizard.RunnableWizardBeanContext.run(Unknown Source)
(Jan 27, 2010, 02:33:59 PM), com.hyperion.cis.config.wizard.RunAllTasksWizardAction, ERROR, Deployment failed. Admin server does not start.

Changes

WebLogic had been previously installed on server. 

Cause

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