Cannot Open Shared Services User Management Console from EAS Console

(Doc ID 1061868.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion Essbase - Version 11.1.1.1.00 to 11.1.1.3.00 [Release 11.1]
Information in this document applies to any platform.
***Checked for relevance on 15-Apr-2013***

Symptoms


Cannot open Shared Services User management console from EAS console

Under EAS console, Essbase Server -> Security->(right click) Manage Users and Groups should open Shared Services User Management

Correct URL for this to work is of format - http://<server-name>:28080/interop/index.jsp

Problematic URL -  http://www.<server-name>.com:28080/interop/index.jsp

 

 

Cause

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