Unable to Expand Planning Folders in SmartView When APS is Deployed on WebLogic 9.2 and Windows OS Language is Set to "non-English language" (Doc ID 1064209.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 11.1.1.3.00 to 11.1.1.3.00 [Release 11.1]
Hyperion Essbase - Version 11.1.1.3.00 to 11.1.1.3.00 [Release 11.1]
Microsoft Windows (32-bit)
dec 23, 2013

Symptoms

Conditions:

1. MS Windows language is set to "Start" -> "Control Panel" -> "Regional Language Options" -> "Advanced" tab -> "Language for non-Unicode programs" is changed to non-English language.
2. Analytic Provider Service (APS) is deployed as Windows Service on WebLogic 9.2 MP3
3. Planning application web forms and folders are named with non English characters (e.g. Russian)

Behavior:

Planning folders named with non English characters cannot be expanded in SmartView when connected via Analytic Provider Service (APS).

Cause

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