Error "Unable To QI The IHsvClusterController Object On The Remote Server"
Last updated on JUNE 16, 2017
Applies to:Hyperion Financial Management - Version 18.104.22.168.00 to 22.214.171.124.000 [Release 9.2 to 11.1]
Information in this document applies to any platform.
Messages found in Hyperion Financial Management (HFM) HsvEventlog or System Messages like:
- Error "Unable to QI the IHsvClusterController object on the remote server"
- Error "The RPC server is unavailable."
- "Primary server has changed. Clearing all cached cubes."
HFM application users may also report application slowness or that the application stopped responding for several minutes.
The reference to a primary server refers to the HFM application server that started a specific HFM application first. The primary server is responsible for application integrity by controlling application updates. In a multiple HFM application server implementation, all other HFM application servers communicate with the primary server when performing updates. This server-to-server communication uses DCOM. When multiple HFM applications exist in a multiple HFM application server implementation, the primary server may be different for each HFM application.
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