Error "Unable To QI The IHsvClusterController Object On The Remote Server" (Doc ID 1065454.1)

Last updated on JUNE 16, 2017

Applies to:

Hyperion Financial Management - Version 9.2.1.1.00 to 11.1.2.1.000 [Release 9.2 to 11.1]
Information in this document applies to any platform.

Symptoms

Messages found in Hyperion Financial Management (HFM) HsvEventlog or System Messages like:

HFM application users may also report application slowness or that the application stopped responding for several minutes.

The reference to a primary server refers to the HFM application server that started a specific HFM application first. The primary server is responsible for application integrity by controlling application updates. In a multiple HFM application server implementation, all other HFM application servers communicate with the primary server when performing updates. This server-to-server communication uses DCOM. When multiple HFM applications exist in a multiple HFM application server implementation, the primary server may be different for each HFM application.

Cause

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