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Hyperion Financial Management (HFM) Taskflows Fail When Sending Email Notification (Doc ID 1069389.1)

Last updated on MARCH 05, 2018

Applies to:

Hyperion Financial Management - Version 11.1.1.0.00 to 11.1.1.3.00 [Release 11.1]
Generic Windows

Symptoms

Hyperion Financial Management (HFM) Taskflows abort with Result Variable as "Failure" in View Taskflow Status, when trying to send email notification using Taskflow.

The following error message appears in Shared Services_taskflow.log:

2010-02-05 22:13:43,424 [[ACTIVE] ExecuteThread: '5' for queue:
'weblogic.kernel.Default (self-tuning)'] ERROR
com.hyperion.workflow.engine.server.framework.WfServerUtilityHelper.handleRunt imeProcess(WfServerUtilityHelper.java:93) - Email service not running. Unable to execute Email stage: Stage1

Cause

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