The Shared Services Console Hangs Accessing the External Provider (Doc ID 1073779.1)

Last updated on OCTOBER 25, 2010

Applies to:

Hyperion Financial Management - Version: 11.1.1.3.00 to 11.1.1.3.00 - Release: 11.1 to 11.1
Information in this document applies to any platform.

Symptoms

When configuring or editing the external provider in the Shared Services console, the Shared Services console will hang.   If there is large volume of users and groups in the LDAP or MSAD tree and filtering is not possible, the Shared Services console will hang when you click 'next' in user settings of provider configuration.

Cause

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