Hyperion Shared Services Error "The CSS.xml file is invalid Error Code: 9"
(Doc ID 1080182.1)
Last updated on NOVEMBER 12, 2019
Applies to:Hyperion Planning - Version 126.96.36.199.00 to 188.8.131.52.00 [Release 9.2 to 11.1]
Hyperion Financial Management - Version 184.108.40.206.00 to 220.127.116.11.00 [Release 9.2 to 11.1]
Information in this document applies to any platform.
After restart Hyperion Shared Services, the web application server is giving an HTTP 404 "Page not found" response to every request for a page.
Because of this, no other System 9 or EPM System product can be succesfully started, since they all require Shared Services to be correctly functioning in order to provide an authentication mechanism.
The SharedServices_Security log file (in this case Shared Services is deployed on Oracle's Weblogic application server) contains messages similar to this:
2010-03-31 07:32:32,099 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] WARN com.hyperion.css.common.configuration.CSSConfigurationImplXML.<init>(Ljava.net.URL;)V(Unknown Source) - Cannot configure the system. Please check the configuration.
Error Code: -1
com.hyperion.css.common.configuration.CSSConfigurationException: The CSS.xml file is invalid Error Code: 9
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