Error Logging into EPMA Batch Client in an Environment Where Single Sign-On is Enabled (Doc ID 1082430.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

Hyperion Planning - Version 11.1.1.1.00 and later
Information in this document applies to any platform.
***Checked for relevance on1/31/14****

Symptoms

It is not possible to log in to EPMA Batch Client in an environment where Single Sign-On (or SSO) is enabled.

Error:

Authorization Required

This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.

Additionally, a 401 Authorization Required error was encountered while trying to use an ErrorDocument to handle the request.

Cause

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